Refund Policy
Deposits, cancellations and how we handle workmanship issues.
Deposits
A deposit confirms your booking and reserves the crew and materials for your dates. The deposit amount is stated in your written quotation before you commit.
Cancellations
Cancellations made more than 72 hours before the scheduled start date are refunded in full. Within 72 hours, the deposit may be retained to cover materials already ordered and crew scheduling.
Rescheduling
You may reschedule once at no charge with at least 48 hours' notice, subject to availability.
Workmanship Issues
If any part of the completed work does not meet the standard set out in your quotation, notify us within 14 days of completion. We will inspect and rectify the affected area at no cost. Rectification is our first remedy; refunds are considered where rectification is not practicable.
Non-Refundable Items
Custom-tinted paint that has been mixed to your specification, and materials already installed, cannot be refunded.
Contact
For any refund query, email [email protected] or call +65 8655 5729.
Last updated 6 August 2026